Collaborative Comments
Collaborate through threaded comments on shared knowledge items. Attach files to comments, reply to specific threads, and get notified when someone responds. Build context through discussion.
How it works
Any shared item with comment permissions enabled supports threaded discussions. Comments support rich text, file attachments, and mentions. Reply to specific comments to keep conversations organized. Notifications alert you when someone responds to your comment or mentions you. Comments are searchable and included in the item's context for AI chat.
Collaborative comment thread with replies and attachments
Why it matters
Knowledge improves through discussion. Comments let collaborators add context, ask questions, correct errors, and build on shared content. Unlike email threads that get lost, comments are permanently attached to the knowledge item, creating a persistent record of the discussion that anyone can reference later.
Item with rich discussion showing multiple contributors