Comments & Discussions
Add threaded comments to any knowledge item for discussions, clarifications, or additional context. Comments support file attachments, making it easy to add supplementary material to existing knowledge.
How it works
Any knowledge item can have a comment thread. Comments are threaded so replies stay organized. You can attach files directly to comments -- documents, screenshots, audio notes. Comments are searchable alongside the main content, so discussions and clarifications are never lost. Mentions notify specific people when their input is needed.
Threaded comment discussion on a knowledge item
Why it matters
Knowledge is rarely static. Comments turn knowledge items into living documents where context, corrections, and additional perspectives accumulate over time. Instead of editing the original content, contributors can add nuance through discussion. This preserves the original while enriching it with multiple viewpoints.
Comment with file attachment and reply thread